Additional covers and pillows
If you need more blankets or an additional or anti-allergic pillow, please ask at the reception desk.
Allergic persons
Please contact the reception if you need any special laundry or food because of your allergies.
Bathrobe
You will find a bathrobe in your room.
Please ask at the reception desk if you would like an extra one.
Bike rental
We would be happy to recommend some nearby bike rental locations if you would like to explore by bicycle.
Breakfast
We serve breakfast from 8:00 to 10:00 am in our breakfast areas near the reception.
Check in starting at 2:00 pm
Check out until 11:00 am
Credit cards
We accept VISA- and EURO- and MASTERCARD.
Departure
Please vacate your room on departure day by 11 am and leave the key on the reception desk.
Doctors
Doctors nearby:
General practitioner: Dr.Porzig (located in Fischen) | Phone: +498326 36290
Dentist: Dr. med. Dent. Walz (located in Fischen) | Phone: +498326 251
If you have any questions, please ask our friendly staff.
Emergency exits
In each room you will find a plan with the emergency exits.
Please have a close look at this plan and in the event of a fire don’t use the lift.
Events
In the lobby you will find a lot of information about events and sports activities in the surrounding area.
Please feel free to ask our friendly stuff for more information.
Internet – Fax
In each room and in the lobby you will have free access to the internet and at the reception you will find a fax machine. Please ask our staff if you have any questions.
Latchkey
Please take the latchkey with you if you plan to come back to the hotel later than 11pm.
Lift/Elevator
You will find a lift in the hotel, please follow the signs.
Laundry change (Bedsheets, Towels)
If you would like to have your laundry changed daily, please inform the reception desk.
Location (Directions to our hotel)
You can find the route planner at the request-site
Massages | Beauty Treatments
You can book massages or beauty treatments at the wellness reception in the swimming pool area on the ground floor.
Non-Smoking rooms
This is a non-smoking hotel.
We ask you to comply with this rule.
Parking area
We have a free car park next to our hotel.
Pharmacy
You will find a pharmacy in Fischen.
The address is Hauptstraße 4, 87538 Fischen im Allgäu.
If you have any questions, please feel free ask our friendly staff.
Playground
In our garden we have a children’s playground.
Please take care of your children while they are playing.
We also have a playroom with table tennis in the basement.
Post
You can find your incoming mail, as well as newspaper and postcards at the reception.
We would also be pleased to send any outgoing mail for you that you leave with us.
Reception
Our reception is open from 8 am to 10 pm.
Our staff would be happy to answer any questions.
You will find the operator and cashier at the reception.
Restaurant (Dinnertime)
If you have booked half board – Daily dinnertime is from 6:00 pm to 07:30 pm.
Sewing service
We offer a special sewing service.
Please ask at the reception desk if you want to utilise it.
Shoe shine machine
You can find a shoe shine machines on the first floor.
Smoke alarm
We have smoke alarms everywhere in the hotel.
If there are any problems please inform us immediately.
Swimming pool & Sauna
Our swimming pool is located on the ground floor and it is open from 7:30 am to 1 pm & from 3 to 9 pm
Our sauna is open from 3 pm to 7 pm.
Taxicab
We would be pleased to order a taxicab for you.
Please call the reception.
Telephone
You have a direct-inward dialling phone in your room.
To make national phone calls, please dial “+49” before the actual phone number
To call the reception, please dial “90” or “0-112” in an emergency
To make a call within the hotel, please dial 0- and the desired room number.
Television
We have a modern TV set in each room and you will receive several German TV programs.
Umbrellas
You can borrow umbrellas at the reception for free. (Please bring them back for other guests)
Valuables / Guest Safe
For insurance reasons we ask you not to leave any valuables laying out in your room.
For your convenience, there is a safe provided in your wardrobe.